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Archive for the ‘Greeting Card Etiquette’ Category

Posted by at 8 October , 2007

Dear Ms. Cards Etiquette,

My friend from college has a very serious illness. I’d like to send her a get well card, but it seems inappropriate since she may not actually recover from this debilitating disease. I live in Alaska and she lives in Kansas, so visiting her is difficult, and frankly may not happen before the end of her life. While we are not as close as were in college, we still talk a couple times a year. I’d like to send something, but I’m not sure what to send or what to say on the note when I do send it. Please HELP!

Befuddled in Barrow, Alaska

For temporary illnesses and injuries, there’s the ubiquitous Get Well card. For deaths in the family, there’s the Sympathy card. For everything else, including your friend’s unfortunate situation, Befuddled, there’s the Thinking of You card. It’s a flawless stopgap option for any situation where you simply don’t know what to say … serious or terminal illnesses, divorce, anything in the “I’m so sorry, and there’s nothing I can do to fix it” category, really.

But sometimes, even the most well-meaning greeting cards really do fall short of the situation at hand. In your case, Befuddled, I’d make an effort to visit your friend as soon as possible, or at the very least, give her a call on the phone. Kansas is indeed a long way from Alaska, but you may be able to find a discount last-minute fare if you look online and/or call the airlines. In a small community like Barrow, you may even find a private pilot who’d be willing to fly you to the nearest major airport at a discount or for free … it’s certainly worth asking around!

As for what to say on your card, I’m lacking my usual “3 step plan” for this one. Say how sorry you are to hear the news, mention that you are trying to arrange a visit and ask if/when she’s most able to have a guest (because you are trying to arrange a visit, aren’t you?), and let her know if she ever needs someone to talk to, you’ll be happy to hear from her. You might wish to enclose a picture of the two of you in happier times. I don’t know that there’s much else you can do, Befuddled. Best of luck to both you and your friend!

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Posted by at 5 October , 2007

In the most recent issue of In Touch Weekly dated Oct 8, 2007, it is reported that Katie Holmes and Tom Cruise still have not sent out Thank You cards for their wedding that happened last year on November 18.

Apparently, even the stars find writing Thank You cards a chore. Ms Cards Etiquette does find it amusing, however, that all the gossip magazines are blaming poor Katie for this faux pas, when in fact, both parties in a wedding should be responsible. This is the 21′st century after all, not 1955.

Lucky for the Cruises that it is never too late to write a thank you card. And, since they are reported to have had more than 150 guests at their lavish Scientology ceremony, they are also lucky that you don’t have to write more than a few lines on a Thank You card to get the point across. Since they have waited so long, they may wish to write an extra line or two explaining why their thank yous are tardy. If, however, they are too busy for that, just a simple “Thank you for the wonderful gift, we get a lot of use out of it.” is still appropriate.

I’ve written a few tutorials on Thank You cards that can be found here just in case Tom or Katie need some assistance on writing their Thank you notes:

Salvation for Late Thank You Cards

3 Steps to Perfect Thank You Notes

Thank You Notes from CardsDirect

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Posted by at 28 September , 2007

Dear Ms. Cards Etiquette,

I’m trying to expand my business, and have been considering starting a greeting card mailing list for the company. Do you think it’s worth the effort for a small (one-person) company, and do you have any advice for a first time greeting card mailing?

Ambitious in Arizona

You’re a businessman after my own heart, Ambitious! Of course I think greeting card campaigns are a fantastic way of marketing your business, whether you’re a one-person office or a large company. Keep in mind that a greeting card campaign can be done badly, to the point of actually driving business away. However, it is so easy to do them well, I don’t see how so many businesses manage to screw them up.

For beginners (or those trying to run damage control on Clueless Inc.’s card campaign), here’s Ms. Cards Etiquette’s 5 basic guidelines to a good greeting card mailing program:

  • Be personal! Don’t make the mistake of thinking modern communications have made greeting cards obsolete. Emails, faxes and the like are impersonal. Greeting cards are a great way to return a personal touch to your business. Hand-write notes on your cards then hand-sign them. Then hand address the envelopes. Preferably yourself. This takes a little extra time, but it is well worth the effort!
  • Be considerate! If you’re sending holiday cards, either take the time to find out what faith each of your recipients observe so you can send specifically appropriate greetings, or do stick with the general “Happy Holidays” or “Seasons Greetings” cards. Send them during the first week of December, so you’re almost sure to catch the correct period for everyone’s observances.
  • Be precise! For heaven’s sake, don’t misspell someone’s name. Don’t send a card to someone’s home and forget to include their spouse’s name on the envelope. Don’t send a card to an associate who’s since moved to a different company. Double check your mailing list before mailing anything! I’m unmarried, and I assure you that when mail arrives addressed to Mr. Cards Etiquette, it goes straight in the trash (right after I make note of who sent it)!
  • Be creative! Everyone sends holiday cards. Not everyone sends birthday cards to their employees or business associates. Not everyone sends New Years cards, which is a great time to get noticed after the flood of Christmas season cards. Not everyone would think to follow up a particularly big sale with a thank you card to the client. Remember: Look at ways to send cards that will stand out from the crowd.
  • Be careful! If you know someone would appreciate a humorous card, go ahead and send it. Otherwise, keep in mind that one person’s humor is another person’s offense. Unless you’re on familiar terms with your recipients, always err on the side of caution and good taste when choosing your cards.

There you go Ambitious, not so difficult after all, is it? Now, go out there and do me proud. One less company committing grievous greeting card faux pas can only be a good thing.

Need greeting cards to get started?

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Posted by at 24 September , 2007

Dear Ms. Cards Etiquette,

There’s an older woman who lives in my building who I often visit with. Her family all lives far away, and her birthday is coming up soon. I’d like to do something for her, but I’m at a loss for ideas. Help, please!

Neighborly in New York

First off Neighborly, I only wish there were more people like you in this world. Seriously. As a general rule, I’d say we could do with less people, but not at the expense of losing the few folks like you out there. Secondly, almost anything you might do for your neighbor would probably be appreciated. (Plenty of people would be relieved to find themselves in such a low-pressure gift giving situation!)

That said, you asked for help and that’s what I’m here for … so here’s three easy ideas for how to brighten up your friend’s birthday:

  • Take her out for a meal. Often, older people are not in great need of trinket and gadgets. Especially in smaller apartments, you’re not doing anyone a favor by adding to their clutter. But almost everyone enjoys a nice meal out! Assuming your friend has no dietary restrictions that prevent her from enjoying restaurant meals, ask what her favorite local eatery is (or take her to yours, if you have similar tastes), and treat her to a nice birthday dinner.
  • Buy her a certificate for a service or shop she could use. If she’s commented on her favorite shoes needing repair, get a gift certificate to a shoe repair shop. Get a month or two subscription to a cleaning service, to give her a break from housework. Keeping in the anti-clutter spirit, think of things she’s mentioned enjoying (having her hair done, getting a manicure, going for a massage?), or something she’s been needing to do, and buy a gift certificate to help out.
  • You mentioned her family is far away, so help her keep in touch with family affairs with a stationery set! A box of all-occasion cards (or a box of multi-occasion cards), a set of nice monogrammed stationery, a roll of stamps and a good pen would surely be much appreciated. One of our sets of mini cards or a box of assorted blank greeting cards would both be a nice choice. In the age of email and text messaging, I always like to nudge people towards practicing old-fashioned paper correspondence, and it’s often the older generation who appreciate it most!

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Posted by at 21 September , 2007

Dear Ms. Cards Etiquette

A colleague is in the hospital for surgery, and I’d like to give her a Get Well card, but I’m not sure what to say on it. Can you give me some suggestions?

Anxious in Arizona

Well Anxious, I’m sure your colleague will appreciate your thoughtfulness in getting her a card at all, so don’t put too much pressure on yourself! The first question is whether or not this is an individual or group/office card. If multiple people are going to be signing it, there’s no need to worry about writing a long note yourself. A simple sentence like, “I’m looking forward to seeing you back in the office,” or a phrase like, “Wishing you a fast recovery,” is sufficient. Everyone will add their own note, so you don’t want to take up more than your share of the room on the card! If you’re really phobic of making a Get Well faux pas, this would be the route to take.

If you’re wanting to send your colleague a more personal, one-on-one card, you’ll want to write a bit more, but there’s still no need to pen the great American novel on the card. If you know the recipient well enough (and you know they’ll appreciate it!), a little humor is sometimes just the thing to brighten someone’s day in the hospital. However, if your colleague is the serious sort or you’re not very close, it’s safer to stick with more formal sentiments. Here are a couple of example notes to use as a guideline:

For a colleague with a distinctive personality:

Dear [Colleague],
I just wanted to send you a little card to let you know we’re (I’m) thinking of you! Hope your surgery goes (went) well, and that your recovery is quick! The office isn’t the same without your (mention a habit of the colleague you remember them for), and it will be great to see you back at work again. Get well soon!
Best wishes,
(Your name)

For a colleague with a desk plant or aquarium:

Dear [Colleague],
I just wanted to take a moment to wish you a speedy recovery, and let you know how things are going at the office. Your (plant/fish) have been looking a little lonely without you, but don’t worry, (Co-worker) has been doing a great job taking care of (it/them)! Glad to hear your surgery went well (We all hope your surgery goes well), and we can’t wait to see you back at the office again! Get well soon,Thinking of you,
(Your name)

Balloons, bouquets and stuffed animals are popular small gift items to include with get well cards, so if you think your colleague would appreciate something like that, feel free to pick something up to attach your card to as well! Although I know it might seem awkward to deal with a colleague’s illness or medical procedure, writing get well cards really isn’t as scary as it seems. I’m sure you’ll do just fine, Anxious!

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Posted by at 19 September , 2007

Well, dear readers. Just when I finally got myself all settled in here, CardsDirect is trying to make Ms. Cards Etiquette obsolete! I urge you all to write in letters of protest if you prefer your advice with a personal touch, rather than an impersonal, automated, internet-robot touch. Etiquette fans unite! You have nothing to lose but your faux pas!

Actually, in all seriousness, they have brought out a really neat new feature on the website here, and I’m pretty sure it’s not threatening my job security, so never fear…

For all of you considerate souls out there who want to make sure you write the correct thing on all your greeting cards, CardsDirect now offers “suggested wordings” for their most popular greeting card categories! Not only will this help you last-minute types pen the perfect note without waiting for your’s truly to provide you with guidance, but it will leave me free to concentrate on more unusual and ‘sticky’ (read: more entertaining for you!) queries in the blog here. It’s a win-win situation if I ever heard one!

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Posted by at 18 September , 2007

Dear Ms. Cards Etiquette,

I had a batch of thank you cards written up, and ready to go, and supposedly mailed a month ago, and I just found out the person who was supposed to mail them actually misplaced the whole batch instead! I’m embarrassed to send them all out so late, but I don’t want to write a whole new batch just so I can add a line apologizing for the delay. What should I do?

Up the Creek without a Thank You

Goodness, that is an unfortunate situation, Creek. Congratulations, you even made Ms. Cards Etiquette cringe! But there is still hope, even if you’re too lazy to rewrite an entire batch of cards. (Just kidding, I’d be too lazy to re-do them all as well!) If you need new thank you cards CardsDirect has plenty of varieties from which to choose.

Firstly, I always say it’s better late than never for thank you cards. So, by all means, you should still mail them out. But I also always say you should make some apology for tardiness if it is an issue, so you’re not taken for an oblivious buffoon, so that’s where we must get creative in this case. How I would deal with it depends on one key question: Will the recipients appreciate a humorous approach to the situation?

If so, here’s an idea that will acknowledge the mishap with a smile: Write a quick humorous note on the back of each envelope, such as “Finally rescued from the Australian outback!” or “We fired the mail monkey when we found a bag of cards hidden in the broom closet,” or maybe, “If you noticed this card was late, you passed the test! Congratulations! Report to HQ for your secret assignment.” You get the idea … something that will make the recipients chuckle, but also let them know you realize you made a boo-boo.

If you have the poor luck to have humorless recipients, or the situation is just too formal for such shenanigans, you have my condolences. In that case, you might want to put the old cards into new envelopes (assuming they haven’t already been stamped, one hopes), and enclose a very brief note apologizing for the delay. Basically write the same apology you’d include in a re-written card, but write it on a separate note. Then stamp the new envelopes yourself, if that’s what you need to do to ensure they get to the mailman this time, and hope nobody on your list is overly uptight about promptness.

All in all, it’s not a hopeless disaster, so long as you handle it with good grace and good cheer. It’s amazing how far a positive attitude can take you in an awkward situation! Good luck and Godspeed, Creek. Now start paddling!

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Posted by at 13 September , 2007

Alrighty, everyone! If you’ve been tormenting yourself over whether or not to send that late Thank You card, or you got a great lead from a business associate and you just never got around to saying thanks, or … whatever your dilemma, you’ve just been granted clemency! September 24th is National Thank You Day! Promoted by the Emily Post Institute, National Thank You Day is a perfect opportunity to spread a little good will (and relieve your conscience of the weight of all those belated thank yous you’ve been meaning to send).

Not sure what to do for National Thank You Day? Here’s 10 things you can do to express your thanks to the people in your life you don’t always think of … they’ll appreciate it (and you’ll be able to remove yourself from the 90.2% of Americans who feel they don’t say thank you often enough):

  • Leave a Thank You card on your garbage can on garbage day. Can you imagine a more thankless job than collecting trash?
  • Address a Thank You card to “Postal Carrier” and surprise your mail carrier. After all, they bring you greeting cards all year long! Why not give a little love back?
  • If you have children, send a card for their teacher or caregiver when you pack them off for the day on Monday the 24th. Who do you know who really does a more important job than helping to care for your children?
  • Send a Thank You card to your parents! Think about it … you really do owe it all to them, don’t you?
  • Do you go to the same coffee shop or deli every day before work or during your lunch break? Does your barista remember your favorite drink, and have it ready almost before you get to the counter? Does the deli staff remember your favorite sandwich without having to ask? Give a thank you card to the service professionals who help make your day a little more pleasant! You can be sure they don’t hear “Thank You” often enough in their line of work.
  • What about that list of thank you’s you should have written all year, but never got around to? What a perfect time to play catch up. (Of course, it’s no substitute for a timely thank you note, but late really is better than never for thank you’s!)
  • Do you have a secretary or assistant at work? Imagine what a hassle your day would be without them keeping track of the little details for you. Get a card and some flowers, and leave it on their desk. Heck, while you’re at it, give a card to all your employees. Feeling appreciated for one’s work is one of the top predictors of job satisfaction, after all.
  • If you have pets, send Thank You cards to your veterinarian, groomer and pet sitters. (You may wish to send a gift as well, if your pet has behavioral issues!) These folks put up with a lot in a day, and I’m sure they’d be thrilled to know you’ve noticed and appreciate their effort.
  • Give a Thank You card to your significant other. It doesn’t matter why. They’ve put up with you all year, surely you’ve done something in that time that warrants a thank you, haven’t you? Admit it.
  • Say Thank You to people throughout the day. If someone opens a door for you, say thanks. Thank the cashier at the store. Thank the bus or taxi driver. You might be surprised how many smiles you see in return … who knows, it could even become a habit!

CardsDirect has a great selection of Thank You cards to help you celebrate National Thank You Day in style. Available in convenient 100-count boxes, you’ll have more than enough beautiful Thank You cards to go around, even for National Thank You day!

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Posted by at 10 September , 2007

Do I need to send an anniversary card to my mother-in-law, even though her
husband died a few years ago? I think it’s rather morbid, but my wife
insists that her mother enjoys receiving cards for the occasion.

- Squeamish in Seattle

Well, it may seem a bit morbid, Squeamish, but if your MIL really does
enjoy receiving remembrance on her anniversary date, there’s no reason
not to send her something for the occasion. Look at it this way:
Presumably her husband meant a great deal to her, and they were together
for a long time. She’s going to remember their anniversary whether or not
anyone else does, so which would you prefer in her place: She sits around
by herself, feeling alone and remembering how much she misses her husband,
or she receives cards from loved ones who also remember him, letting her
know her family is thinking of her and that her husband hasn’t been
forgotten?

If you’re uncomfortable sending her a “happy anniversary” card, you could
always compromise with your wife and buy a “thinking of you” card instead,
and perhaps send a bouquet of flowers to go with it. If nothing else,
consider your anniversary remembrance an investment in family harmony …
a card is a small price to pay for familial good will, wouldn’t you say?

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Posted by at 7 September , 2007

I am fairly close to a business associate who is a client of my business. I’d like to send him a birthday card, but I’m not sure if I should send it to his office or his home?

- Birthday Blues in Boston

No need to be blue, Blues, this is one of the simpler etiquette questions you could be stuck with! An easy rule of thumb is to always send business associates’ cards to their offices unless one or more of the following conditions applies:

1. You’ve met the associate’s spouse at a social function, such as a holiday party or barbecue. (Even then, if you were only introduced in passing, sending to the office might still be best.)
2. You socialize with him/her outside of work. If you meet for a couple of drinks after work regularly, they’ve invited you to a party or social event or you attend the same church or social club.
3. S/he sends cards directly to your home.

Now, if you’re going to send the card to their home, do make sure to address it appropriately! For a birthday, it’s naturally acceptable to address the card solely to the birthday boy, but assuming you’ll also be adding this person to your regular holiday card list, keep the following in mind:

Don’t send a holiday card addressed to Bob Smith if there’s also a Mrs. Smith at home. It should either be Mr. & Mrs. Bob Smith, or Bob Smith and Mary Walsh (last names in alphabetical order) if the couple doesn’t share a last name. And don’t forget to add “and Family” if the couple has children.

Sending cards to someone’s home is a bit more involved than sending it to their office, but everyone enjoys receiving mail that isn’t a bill, so just remember you’re spreading a little cheer while you’re sorting out all those salutations! Just make sure you choose the right birthday card!

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