We love feedback from our customers! We like to know what they’re thinking and how we’re doing. We use their helpful input to improve the way we do business and the functionality of our website, as well as to consider what new products people would like to see us add.
We gather info in many ways as well as through our online survey. Once you place an order and checkout at www.CardsDirect.com, we have a short survey opportunity. The best thing is that we give customers who participate, a discount on future orders!
For example, here is one of the questions on the survey:
What made you select CardsDirect?
Free samples provided
Website convenience
Custom imprint and personalization options
Easy ordering process
Product quality
Greeting card selection
Phone representative availability
Reasonable shipping costs
Customer service
Product pricing
Past experience
Other (Specific card category, etc., Please specify)
We are happy to see that the vast selection of cards we offer is among the top reasons our customers love CardsDirect. We are also pleased to report that week after week our customers rank us at the top of the list, Far Above Average, on their online ordering experience, in response to another question on the survey. It speaks volumes when our customers are pleased and return over and over again, which is why we care so much about how our service and the products we offer are perceived by our customers.
The next time you place an order with us, make sure and click on the survey and receive your promo code for future orders. We’ll look forward to hearing your suggestions and you’ll reap the benefits!
Tags: CardsDirect, Greeting Cards, personalized greeting cards, promo codes, promotions, surveys
Posted in: CardsDirect
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